
Design and Applied Technology (Secondary 4-6)
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Educational Product for Kids Plush Toy
3.1.3 Design Gaps and Options
Sometimes, products and services have been redesigned or even require replacement in order
to satisfy customer needs. The gaps between customer needs and an existing product or
service come from the diminishing attraction or challenge of the product or service due to
time effect, new trend of tastes or lifestyle.
In order to keep the clientele, manufacturers have to revamp products and services by taking
the pull-down factors and technology-push factors into consideration. The new designs have
to eliminate those pull-down factors by offering products or services of better and trendy
outlook, with enhanced or more functionality, made of environmentally friendly materials, etc.
The new designs at the same time have to match those technology-push factors by adopting
the latest technology and materials and becoming even more user-friendly. A Strength-
Weakness-Opportunity-Threat (SWOT) analysis can help the above.
H I G H L I G H T
Explain how the following factors can help Hong Kong compete with the world:
(a) Human resources;
(b) Judiciary system and financial infrastructure;
(c) Economy policy, tax system and political environment; and
(d) Relationship with the Mainland
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